Privacy Policy

Privacy Policy

Privacy Policy – Autoella

Last updated: December 2025

This Privacy Policy explains how Autoella (“we”, “us”, “our”) collects, uses and protects personal data when you visit autoella.com (the “Website”), interact with our content or contact us. By using this Website, you agree to the practices described in this Privacy Policy.

1. Data Controller

The Website autoella.com is operated by:

AUTORICAMBI TRITELLA S.R.L.
VAT / Tax Code: 02031400670
Registered office: VIA MONTELLO 26/A, 64021 GIULIANOVA (TE), Italy
Certified email (PEC): autoricambitritella@pec.it

For any questions about this Privacy Policy or how we process personal data, you can contact us at:

Email (privacy enquiries): privacy@autoella.com

2. Data We Collect

We collect different types of information when you visit and interact with Autoella:

2.1 Data collected automatically (log data and analytics)

When you browse the Website, some information is automatically collected by our systems and by third-party services (for example, web hosting providers or analytics tools). This may include:

  • IP address and approximate location (based on IP);
  • device type, browser type and version, operating system;
  • pages visited, time spent on pages, referring URLs;
  • date and time of access, error logs and similar technical data.

This information is generally processed in aggregate or pseudonymised form and is used for security, performance monitoring and statistical analysis.

2.2 Information you voluntarily provide

If you contact us by email or through any contact form or social media, we may process:

  • your name and surname (if provided);
  • your email address;
  • the content of your message and any information you choose to share;
  • technical information about your vehicle (make, model, year, engine, VIN), if you provide it in your request.

2.3 Cookies and similar technologies

The Website may use cookies and similar technologies (such as pixels and tags) to:

  • ensure basic technical operation of the site;
  • remember certain preferences (where applicable);
  • measure traffic and performance (analytics cookies);
  • support third-party integrations (for example, embedded content or affiliate links).

You can usually control or delete cookies via your browser settings. Some features of the Website may not function correctly if certain cookies are disabled.

3. Purposes and Legal Bases for Processing

We process personal data for the following purposes:

  • Website operation and security – to operate, maintain and secure the Website and our services.
  • Analytics and performance – to understand how visitors use the Website and improve content and usability.
  • Responding to enquiries – to answer questions you send us, including technical questions about vehicles.
  • Legal compliance – to comply with legal obligations, respond to lawful requests or protect our rights.

Where applicable (for example, for users in the EU/EEA), processing may be based on compliance with legal obligations, legitimate interests (such as security, analytics and responding to enquiries) and, where necessary, your explicit consent.

4. Third-Party Services and Affiliates

We may use third-party services to host the Website, analyse traffic, display content or manage technical aspects of the site. These providers may process personal data on our behalf as “data processors” or as independent “data controllers”.

In particular, the Website may include:

  • Hosting and infrastructure providers (for example, the platform used to run the Website);
  • Analytics tools (for example, web analytics services to measure traffic and usage);
  • Embedded content from external platforms (for example, videos, maps or widgets);
  • Affiliate links to third-party websites (for example, online shops or automotive products).

When you click on a link to an external website, you leave Autoella and the processing of your data is governed by that site's own privacy policy.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or to comply with legal obligations.

  • Technical and analytics data are generally kept for limited periods in line with our hosting and analytics providers’ policies.
  • Emails and correspondence may be stored for the time required to handle your request and, where necessary, to demonstrate how we have handled it.

6. Data Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Because our company is based in Italy and we may use service providers located in other countries, your personal data may be transferred to and processed in countries outside your place of residence.

Where required by applicable law, we take steps to ensure that such transfers are carried out with appropriate safeguards (for example, standard contractual clauses or equivalent mechanisms).

8. Your Rights

Depending on your place of residence and applicable law, you may have some or all of the following rights with respect to your personal data:

  • Access – to request confirmation whether we process your personal data and to obtain a copy.
  • Rectification – to request the correction of inaccurate or incomplete data.
  • Erasure – to request deletion of your personal data in certain circumstances.
  • Restriction – to request that we limit processing in certain cases.
  • Objection – to object to processing based on legitimate interests or direct marketing.
  • Portability – to receive your data in a structured, commonly used format, where applicable.

To exercise any of these rights, you can contact us at: privacy@autoella.com. We may need to verify your identity before responding to your request.

If you believe that your rights have been violated, you may also have the right to lodge a complaint with a competent data protection authority.

9. Children’s Privacy

The Website is intended for a general audience and is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe that a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete such data.

10. External Links

Our content may include links to external websites, services or resources that are not operated by us. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of any external site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or for other reasons. When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we process personal data.

12. Contact

If you have any questions about this Privacy Policy or about how we handle personal data, you can contact us at: